The Key to Retain Customer Attention

A smile goes a long way. 

Show you care. Engage with your customer. Make the conversation more about them than you.

We've all heard the tips, but how often do you put them into practice?

Do your customers feel valued when they drop their hard earned cash on you?

Do they really know the value or are aware if how much you do help them?

Have you asked them recently? 

Try a simple e-mail or text message:
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Hey there!

Following up on your patronage this past (month/year). Thank you for your business by the by, it really means a lot to us.

I, the business owner, just want you to know how much we appreciate your business.

If there is ever anything additional we can do for you or feel could use improvement, please, don't hesitate go ask.

We truly value your opinion.
----
Personalize it as much as you can.
Recent purchase or years of patronage. 
New customer, loyal customer.

I hope this helped. Drop a comment or DM for more info / questions. 

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